Frequently Asked Questions

How long does it take to deliver an order?

Orders are typically processed within 1-3 business days. The average delivery time within The United Kingdom is 4-9 business days after processing.

Where is my order?

Most orders arrive within the expected timeframe. However, if your order is delayed and has not arrived within 3 additional business days after the original delivery estimate, please contact us at info@oliviawild.co.uk for assistance.

What are the shipping costs?

Shipping is free on all orders within The United Kingdom.

What payment methods do you accept?

Olivia Wild provides secure payment options, including:

• Visa
• Mastercard
• American Express
• Maestro
• Apple Pay / Google Pay
• PayPal

What should I do if my package is damaged?

If your order arrives damaged, please contact our customer support immediately at info@oliviawild.co.uk

• Attach clear photos of the damage to your email.
• Please do not return the item before contacting us.
  This helps us find the best solution for you as quickly as possible.

How can I contact Olivia Wild?

For any inquiries, feel free to reach out to us at info@oliviawild.co.uk Our team is happy to assist you!

Boutique Name: Olivia Wild
Address: Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, The Netherlands

E-mail: info@oliviawild.co.uk
Tel: +447426428571

Customer service hours:
Monday to Friday: 9:00 am to 5:00 pm
(GMT) Greenwich Mean Time (London)

We aim to reply your e-mail within 48 hours.